SHIPPING POLICY:
- All shipments are delivered from Surabaya, Indonesia.
- I use registered airmail (TLX.co.id) to ship for cheaper and fast shipment (1-2 weeks). Tracking number is available.
- You can request to use EMS, but it is a little more expensive (around 1 week with tracking number).
- Please make sure to check your address and phone number correctly. You cannot change your address once the package has already sent.
- If the package has not arrived in 5 weeks, please kindly contact me through Twitter, Instagram, or email [email protected].
- Due to COVID-19, the shipment may take a little longer than usual, please be patient.
SHOP POLICY:
We will pack the item(s) safely using box and bubble wraps and check the item(s) is in perfect condition before we sent it to you, so:
- We do not offer any return or exchange, except it is due to our fault.
- We are not responsible for any damage or missing item during the shipping.